Personalizing Web Access

Sometimes a bunch of experiences mash together and inspiration results. A couple of day ago I received a comment on one of my posts – #2 by Virginia Yonkers where she said “Try working on another’s computer! Just as we have idiosyncrasies in the speech, how we do math, writing (think of handwriting), we develop different patterns for tools and how we use them. If we can see how to modify a tool or how it is used to achieve our goals, we are more motivated to ask for help, persist through problems”. That has been my experience in my own learning.

Later in the day I was working with some people who were not that efficient at using the web and wanted to show them what I regard as an essential web tool, del.icio.us, the social bookmarking application. I reached out to the laptop, not my own, to try to open up my del.icio.us account so I could show them why it was so useful. Two problems:

  1. Although this was the same model as my laptop, the owner doesn’t use a mouse, and I do. I have to think to use the trackpad and that slows me down and klutzes me up;
  2. The owner’s desktop looks different and so do the applications because she has them set larger than I do mine, also disorientating.

Both of these reminded me of Virginia’s comment, and an often overlooked factor in encouraging people to expand their web efficiency. I think knowing how to set up and manipulate our tools is essential to any skilled artisan, knowledge workers included. Which computer we use is important, but knowing how to set up our PLE (Personal Learning Environment) or, the term I prefer, our PLWE (Personal Learning and Working Environment) is foundational. To work efficiently and effectively, you need to streamline your access to the different software and applications you are going to use. You need to fit your tool to your use.

Because I have a laptop, I can travel with it and use it for presentations. Because I am on it for several hours almost every day, and because I am impatient, I have researched and developed my own idiosyncratic setup.

Working SetUp

So let me explain, starting at the top left:

  1. I use Apple and Firefox because experts I know talked about how easy and handy they were, and that has been my experience too; I like them.
  2. I have my applications dock on the left side where I am less likely to “bump” into it. What can I say; it works for me.
  3. Most importantly, I have a personal toolbar, right under the address bar, where I keep all the links I regularly use. I use the Bookmarks feature to put these in the order I want them in, and to shorten their names so I can squeeze more on. I add other links I frequently use too, but allow these to be beyond the “>>” at the right end of my personal toolbar. When I click on the “>>” a long list of these medium important links appears and I can choose from them.
  4. Most of my “Saved for possible future use” bookmarks, I don’t put in the Bookmarks feature of my browser (Firefox) because they are then tied to my computer, and when I get a new one (yum!) or have a crash (the pain! the pain!) or use another computer (awk-ward!), I don’t have access to them. Instead I use an online application for social bookmarking, usually del.icio.us, (although I’m also checking out diigo). I can access my del.icio.us (or diigo) accounts from any online computer, provided I can remember my user name and password. (Not always that easy ;->) So I always have access to the links I’ve saved. Saving to del.icio.us is easy using the (circled) icons (which I dragged onto my address bar from the del.icio.us site) to the left of the URL field. The checkerboard, when clicked, opens my del.icio.us account so I can find previously saved links.  The  tag icon that says “TAG” on it, when click opens a small field in front of the site I’m saving, and allows me to add tags so I can easily re-find the site when I want it.
  5. I have a Google toolbar even though it takes up screen space on my small laptop screen because it has an icon, circled, that allows me to open a new tab with one click. I like having lots of tabs open so I can switch from site to site with ease, which brings me to my final PLWE essential >
  6. When I took the screenshot above, I had seven (count ’em!) tabs open in Firefox. Often I have more because it makes my work easier. When I finish this draft, I will add links, and what I usually do is open the site I want to link to in another tab, copy the link address, return to my draft and add the link. Multiple tabs – I love ’em!

So there you have it, some of my secrets for making my work efficient and easy to manage, for setting up my PLWE, my “tool”. All learned, I’ll add, over years of chatting with others and reading about what the possibilities are in this ever changing web world.

How To Get Efficient at Using Your Computer

Well, that may be a title for a book rather than a post, but I have many very smart friends who declare themselves Luddites or troglodytes when it comes to anything beyond email. I keep thinking that there must be a way to entice them into learning more about the computer and the web.

I know I don’t help them by whizzing around the screen and doing stuff in front of them (but knowing that doesn’t always stop me from doing it). I know telling them how easy it it just causes the, voiced or unvoiced, response, “For you, maybe” and cynicism. I created my thesis, Following the Thread, as an exploration of how I managed to move from hating and fearing the computer to my current absorption with it. I discovered some things:

Then

  1. I was forced to use the computer as part of my job. Having no choice is very motivating.
  2. I learned from my students. I could make “deals” where I earned my teacher “cred” by coaching students in their writing, and they earned their learner “cred” by showing me how to use wordpro and the web. (It worked in the mid-Nineties but it might not as much now.)
  3. My college had ongoing half-day hands-on tutorials that I could take over and over till I “got” it. I think was especially useful because using the computer and the web required a fundamentally different understanding, and I needed a lot of guided repetition before it started to make sense to me. In a way, it was like learning a new language where it takes a while to “think” in it. Before I could get “fluent”, I had to grasp the pattern, and it was radically new. (I find it interesting that many ADHD sorts “get” this new pattern faster than the more academically inclined. My most helpful students were often dyslexic and really struggled with writing, but they grasped computer and web understandings very quickly.)
  4. Having real-life projects drove my learning. I found weekend courses on creating web sites excruciating, but I was happy to work on material for my teaching all weekend till I figured out how to make stuff work. (I soon discovered a great passion for WYSIWYG, the essence of user-friendliness in my opinion;->)
  5. Having a loose network of friends with expertise in different aspects of using the computer and the web allowed me to ask for help when I was stymied for too long. Joining the committee that created P.D. events to help teachers learn how to use the web for teaching (and volunteering to share what I knew) was a great leap forward for me, because I had a more structured network of experts to get help from.

Because I was one of the pioneering teachers on the web, these approaches helped me learn, however, I think the landscape and culture have changed, and some of the approaches would no longer work.

Now

What changes in this list might work now?

  1. Having a strong reason/desire for having to use the web is essential. If a group decides to use a wiki, or a family decides to set up a Ning network, or friends start using Facebook or Flickr, that might be the kind of pressure that encourages learning. Work demands are always “encouraging”.
  2. Learning for social reasons also creates a situation where you can learn from others; asking questions from your fellow learners or the group’s “experts” works really well. (I remember, when I was learning wordpro, just asking my cubicle neighbour the same question over and over, and she graciously answered me over and over.)
  3. Repetition is highly under-rated as part of academic learning, but dancers, musicians, athletes understand its value. If you want to learn something that’s difficult, repeat it as often as you can. Using Slideshare, you can repeat watching presentation as often as you want.
  4. Agree to take on web projects that stretch you. (Make sure someone can answer your questions; ask either someone you know or make sure you know where the “Help” button is – it might help.)
  5. Having a network of people you work or play with is still very helpful. The biggest change since the early stages of my computer and web learning is all the help that is now available online. Search for sites to learn from and bookmark blogs that offer on-going tips for whatever it is you want to learn. If you follow a few blogs regularly, and comment occasionally, you may find yourself part of a “community” and comfortable asking questions in comments or by email.

My blog is aimed at providing helpful information for those who are learning more about using the web. Finally, I suggest you set up a del.icio.us account, if you haven’t already, and an RSS reader, either Bloglines or Google Reader to use the web to help yourself learn about it.

Zemanta Pixie

Talking to Editors

A tag cloud with terms related to Web 2.

Image via Wikipedia

Last night felt like summer in downtown Toronto. I was one of two speakers to the Editors Association of Canada in the beautiful Women’s Art Institute, and enjoyed giving my rather rushed presentation. (There’s a rigid deadline when the building must be cleared.)

I always enjoy presenting, especially about how useful and easy it is to use web 2.0 (aka social web) applications. I put the PowerPoint (visuals only) up on SlideShare for those who want to review the info.

Three Years After my First Wiki

In 2005 I taught an undergrad university course on computers and communications. I used JotSpot, then in beta, a wiki I had discovered through Stephen Downes‘s OLDaily newletters. JotSpot worked really well for the class and, as I got to use it for free, I wrote up a report on the experience, which is attached: Using JotSpot.

Frequent readers will know that I am a wiki enthusiast, favouring Wikispaces for its ease of use and cheap cost and PBWiki for its ease of use and visual attractiveness. However JotSpot was adopted by Google, and has now been released as GoogleSites, and I have to say it looks very good, at least in the videos

Google Sites, the grown-up JotSpot, looks very interesting and useful, plus it’s free! I’d love to hear what you think of it.

Tipping Towards Brevity

Felt Tip EP album coverImage via Wikipedia

My (New) Blogging Pattern

I used to try and blog once or twice a week – and felt badly if I failed to keep my blog current. My earliest blogs were long ruminations, almost essays, using academically correct formatting and referencing. I actually kept two, sometimes three blogs, trying to keep my professional, academic, and personal interests separate. At that time, I got many of my inspirations for what to write about from reading the blog posts I collected, using RSS, through Bloglines.

Too much! It turned a pleasure into a “should” and felt prison-like. Over a period of time I moved to one dominant blog, leaving behind a few orphans. I created a WordPress blog, because I could add niftly little widgets and make my blog both look attractive and work as a repository for much of my life on the web.

This setup was more comfortable, but when I got busy, I still neglected both my Bloglines and my blog.

I joined Facebook, because I read about it on blogs and in newspapers, and my daughter told me to;-> I found aspects of it interesting and handy, but wasn’t all that keen on some parts of it so I took (take) a conservative approach. However, through Facebook I discovered Twitter. And I’m hooked. I love eavesdropping on the partial conversations and I scavenge news and info through the links. If someone seems to be using Twitter without contributing, or is just boring, I stop following them. It’s easy, like sliding away from the bores at a large, noisy party. Then I followed the web metaphor, and I linked my Twitter stream onto my blog. And, copying something I’d seen on other blogs, added my del.icio.us saves to my blog.

The tipping point that I recognized this week was that, although I am continuing to semi-neglect my Bloglines and its inspirations, I now collect the stuff that intrigues and feeds me through Twitter. Then, using my online bookmarking tool, del.icio.us (and diigo, too) I share it. The items I save to del.icio.us now automatically create posts on my blog even when I don’t compose and write one up. I write less, but share as much, I think, but in a briefer, more discontinuous manner. I am, however, increasingly taking the (brief) time to annotate the links I save and share, to create more context.

Maybe my attention span has shortened, or maybe I’ve moved to the efficiencies (Twitter and automatic posting of saved items) that the web creates and encourages. Whatever the rationale I use, I have definitely tipped over into a new pattern of keeping up and sharing.

I think, (I’d appreciate feedback here) that my blog is still useful to others, at least to those who share some of my interests, because what I collect from Twitter (and from time-to-time from my Bloglines account) winds up on my blog through the del.icio.us posts.

It’s what I do now, and I enjoy this pattern.

Learning Wikispaces With Readability

People decide about what to read, on paper or on the web, before they de-code a single word. If the page looks dense and/or difficult, readers, unless they are highly motivated, will just move on. When people learn to write or to create a web page, they should, IMHO, learn about readability as the same time as they learn how to use the application. I’ve tried to combine information about the Wikispaces icons and readability in this document, aimed at the new user, especially if they are not too familiar with web layout and usability.

wikispacesicons

BTW, if you read this blog regularly, you will have noticed that the links I bookmark are now being added as a post on a daily basis. I have found many interesting and helpful links on the blogs of others who also do this, so I figured out how to for mine. Hope some of them are helpful or interesting for you.

When Failure Results in Success

Last night I gave the first of two workshops on how to use a wiki to board members of a non-profit organization. I had equipment problems. I discovered I should have done some more checking ahead. I had left the Mac dongle for connecting my laptop to the projector at home. My husband (wonderful human) after a panicky phone call, brought it to me. It was from my iBook, and didn’t work with my new MacBook. So … the wikipage I’d prepared – http://wikiwhy.wikispaces.com/ – with its embedded screencasts and SlideShare links was unusable. I couldn’t use the projector. Much frustration, but “the show (or workshop) must go on!”
I had made a paper handout. I started (instead of ending) with that. Then, as my brain fog (“I messed up; what will I do? I messed up – etc. etc.”) cleared, I realized that at least half of those attending had brought their laptops. And the handout had the wiki address on it. So I was able to help them get to the URL of the explanatory wiki that I had planned to project.

You know what they say about always having backups in casse of tech problems? They are right. My paper handout and the explanatory wiki made a big difference! But they were peripheral to what actually made the workshop work. The people there, whenever I would pause, asked each other questions, or me, and figured it out themselves rather than being stuck watching my presentation. They got further along than I had planned/expected. They all joined the board wiki and many made new pages for their particular committees.

So I failed, but they (and the workshop) succeeded! Now for part 2, do I get a new dongle?

How to Be Safe on the Web

The web is a constantly changing space, and many people are afraid to dip their toes in the web stream for fear of being stung by a digital stingray. And rightfully so. In my experience, weaving through through the email flow, are false warnings and ugly offerings, fraudulent phishers, and identity thieves. The web is also increasingly unavoidable. What to do? Learn how to protect yourself without going hiding; learn to navigate through the web rapids.

One place to go to find out if something is real or not is Snopes.com, a site that tracks rumors and scams. If you suspect an email or a site is a virus, a fraud, or an urban legend, http://www.snopes.com/ is a reputable site where you can find answers.

One additional warning; I have seen emails that assure me that Snopes agrees that whatever this email says is true. Don’t just beleive them and don’t just click on the (supposed) Snopes link they give you. Find Snopes using Google and check out the claim there.

My daughter, who swims in a very different web stream than I do, offers this advice, especially relevant for parents and teachers, IMHO. Apparently some questionable sites have managed to get web addresses very similar to highly popular sites, with only a small typo difference. Make the typo, and you can find yourself in a toxic swamp. Being very careful about web addresses, and/or bookmarking (making them a “favorite”) so you just click is the easiest way to deal with that.

Most importantly is educate yourself on what’s happening on the web on a regular basis. Virtual University – http://vu.org/ is offering a free course on Internet Security. To access it, click on http://vu.org/ and find the box on the right, (three pink arrows point to it in the image below.)

VU Internet Security

Uploaded with plasq‘s Skitch

I’ve taken courses from the Virtual University before and found them to have good information although perhaps a little ordinary in presentation. I’m going to take the course; you might want to update your web dangers knowledge too.